Setting up operators

Creating operators

The operator is the person who will advise your visitors on the site using our…

Create a department for operators

In this section, you can create a section with operators. In the chat, before starting…

Distribution of chats between operators

In this section, you can choose a convenient way for you to distribute chats between…

Creating an administrator

Click on “Live Chat” on the left, then select your website. In the column that…

Operator reports

In this section, you can view statistics on the work of your operators. Click on…