Operator's manual
Getting started in the program
MANAGEMENT 1. To get started, set up an online chat in your account and be…
Visitor list
CONTROL PANEL Chats All clients with whom communication was conducted are displayed, even if they…
Settings. General settings
Auto start program The program will always be enabled and you do not need to…
Settings. Notifications
Show new message notification If the program is minimized to the taskbar, you will receive…
Settings. Contact list
Display the visitor’s location and statistics in the contact list Display visitor’s question category in…
Settings. Chat
Show seconds in the chat You can display the time of sending and receiving messages…
Settings. Visitor information
Hide empty additional fields You can enable or disable the display of blank fields on…
Dialog window
Transferring chat between operators When the operator is loaded, he can always transfer the client…
Operator menu
Toggle Chat transfer between operators. When the operator is loaded, he can always transfer the…
Visitor information
Edit Information Edit visitor details. You can rename the visitor, put down the question category,…