Online consultant for WIX
If your site is powered by WIX, then… you’re out of luck. The thing is that sites on the WIX platform are placed inside an iframe and you will not be able to insert the chat code (any, not only ours) into the source code of the page. Also, it will not work to display the label at the edge of the page.
You can only place a chat in this way, inside the content of your page
Step 1.
To get started, you need register on the site.
After registration, you will have access to the code to install on your site.
Attention! When you add a site to our system, add “.usrfiles.com” to the address. For example, the domain of your site is “mysite.ru” – you need to add the site “mysite.ru.usrfiles.com” to our system, otherwise the widget will not be displayed on your site.
Step 2.
Login to your Wix admin panel, go to the Edit tab. Go to the “Add” – “Apps” – “HTML” tab and place the HTML block on your page. Select the location where the expanded widget will be displayed. As we wrote above, it is impossible to display a widget button with an onClick event (opening a chat window) on the Wix platform.
Step 3.
In the window that opens, place the following code:
<html>
<head>
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />
<script type='text/javascript'>
(function() {
var s = document.createElement('script');
s.type ='text/javascript';
s.id = 'supportScript';
s.charset = 'utf-8';
s.async = true;
s.src = Скопируйте эту строку из кода в вашем личном кабинете!!!
var sc = document.getElementsByTagName('script')[0];
var callback = function(){
supportAPI.inMagicIframe = function(){ return false; }
supportAPI.disallowSiteInIframe();
};
s.onreadystatechange = s.onload = function(){
var state = s.readyState;
if (!callback.done && (!state || /loaded|complete/.test(state))) {
callback.done = true;
callback();
}
};
if (sc) sc.parentNode.insertBefore(s, sc);
else document.documentElement.firstChild.appendChild(s);
})();
</script>
<style>
html,body,table,td{
padding:0;
margin:0;
height:100%;
width:100%;
}
table{
border-spacing: 0px;
}
</style>
</head>
<body>
<table>
<tr>
<td id="onlineSupportContainer"></td>
</tr>
</table>
</body>
</html>
Step 4.
In the options settings, specify the width and height of your module. The default is W:275 H:410. If you have changed the default settings for the width and height of the online chat, then enter your values.
Step 5.
Save the module settings and refresh your website page. The live chat should appear in the specified location.
With this placement, some of the functions will not be available to you, namely:
– Collaborative browsing.
– Set up an auto-invite, depending on the current page (only general invitations for all pages).
– Incorrect collection of statistics is possible.
If this solution does not suit you, then perhaps you should think about changing the management system of your site.
Other instructions are provided in the section “Instructions“.
Have questions? Enter them in the form “Ask a Question” on our website, or call us at: 8-800-100-0905.
Or just use
free version
Available functions
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Online chat on website
-
Not more than 3 operators
-
Uploading a chat to Email
-
Smartphones & Tablets
-
Notifications by SMS and Email
-
Windows & Mac OS
-
Lead Generator
-
Communication history
-
Own design
first 14 days full version available